Returns & Exchanges

Start a request

If an item is not right for you, send a return or exchange request using our contact form. Include your order number, the item and the reason for your request. For an incorrect or damaged item, describe the issue so we can review it.

Before sending a parcel

Please wait for return instructions and the confirmed return address. Keep the item, packaging and order details available while your request is reviewed.

Refunds and exchanges

The store will confirm the available resolution and any return shipping arrangements for your order. Exchange options depend on available stock. An approved refund and its processing status should be confirmed before you expect funds to appear.